We understand that keeping up to date in an ever-changing industry is important so we've provided you with our Digital Forums that can help your operation survive and thrive. In addition to providing some of the leading thought industry leaders to discuss important topics, if you miss a session, we are also providing you with an on-demand library to reference all-year-round!

Tuesday, October 5, 2021 11:00 AM - 12:00 PM EST

When you imagine food safety, you first have to envision the supply chain; from farm to fork. What steps are being taken to ensure the food that comes to your restaurant has been properly handled, transported, and sent to your door? Further, how do you then take that product and get it safely to your customers? The steps needed to protect your food and your customers should be top of mind and our speakers will discuss the supply chain –from the operator's and customer’s perspectives; start to finish – and how to ensure proper food safety along the way.

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Session #2: Customer Expectations for Food Safety

Tuesday, October 5, 2021 2:00 PM - 3:00 PM EST
Customer expectations have always been high with regard to the food and drink they receive and consume.  COVID-19 has added new awareness, layers of expectations that have set new longer-term standards. Customers, now more than ever, customers want to make sure they’re receiving food that has been sourced and produced appropriately, held at proper temperatures, and delivered to them with the utmost care and caution without sacrificing your quality standards. What can restaurants do to ensure their food safety measures are appropriately communicated with the guests? In this session, you’ll hear from our speakers who know first-hand how to engage and make the customers feel comfortable with the food safety measures taken in their restaurants.

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In case you missed any of our previous Digital Forums, you can find the recordings for the sessions below:

Where Social Media and Foodservice Meet

Tuesday, June 8th | 11:00am - 12:00pm EST

Speakers Included: Taylor Kasper, Marketing Coordinator, Portillo's & Matthew Smith, Chief Marketing Officer, The Madera Group
Moderator: Moderator: Rob Grimes, CEO, IFBTA

The Marketing Advantage: How Increased Engagement Increases Sales

Tuesday, June 8th | 2:00pm - 3:00pm EST

Speakers Included: Kevin Kuchar, Director of Marketing, Titan Hospitality & Cristina Patel, Manager, Digital Marketing, Church's Chicken
Moderator: Moderator: Rob Grimes, CEO, IFBTA

Key Considerations for Kiosk, Drive-Thru, and Curbside

Tuesday, April 6th | 11:00am - 12:00pm EST

Speaker Included: Alan Magee, VP Digital Marketing & Technology, Church’s Chicken
Moderator: Moderator: Rob Grimes, CEO, IFBTA

Utilizing Online Ordering to Gain Long-Term Customers

Tuesday, April 6th | 2:00pm - 3:00pm EST

Speakers Included: Kathy Alcaras, Director of IT, Eureka! Restaurant Group & Justin Keenen, Director of IT, The Madera Group
Moderator: Moderator: Rob Grimes, CEO, IFBTA

Optimize Your Menu: Optimize Your Sales

Tuesday, February 2nd | 11:00am - 12:00pm EST

Speaker Included: Alan Magee, VP Digital Marketing & Technology, Church’s Chicken
Moderator: Moderator: Rob Grimes, CEO, IFBTA

How Back Office, Efficient Production, and Ghost Kitchens Can Bolster Your Business

Tuesday, February 2nd | 2:00pm - 3:00pm EST

Speakers Included: Aaron Noveshen, Founder & CEO, Starbird & Geoff Alexander, President & CEO, Wow Bao